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Add what buyers get

Files, links, or both, and how to make delivery work every time.

4 min read

Buyers get their purchase on the thank-you page right after paying, and in their emailed receipt. You set it up in Make changes → How buyers get it.

Two ways to deliver

You can use both. For example, the PDF as a file and a link to a private community.

The most common delivery problem is a link only you can open.

Tip

Open your delivery link in a private browser window before you go live. If it asks you to sign in or request access, buyers will see that too.

Bigger than 50 MB?

Zip it smaller, split it into parts, or host it (Google Drive, Dropbox) and use a link.

Changing delivery later

A new file or link is a change your signed partners approve (or the leader makes). Buyers who already bought get the current delivery when they open their receipt link.

Still stuck? Email a person at hello@splitpartner.com. Say which product and what you saw; a screenshot helps.